Crypto.com's payment provider OpenPayd experienced service disruptions lasting approximately 21.7 hours, causing intermittent and delayed EUR fiat deposits and withdrawals. During the incident, users were advised to pause OpenPayd deposits and redirect transactions through Banking Circle, the backup EUR vendor. The incident was fully resolved on July 24, 2026.
This incident has been resolved.
Our payment provider, OpenPayd, is currently experiencing service disruptions. Consequently, EUR deposits and withdrawals via OpenPayd may be intermittent or delayed.
Deposits: Please pause any planned deposits via OpenPayd until further notice.
Withdrawals: Expect processing delays until service is fully restored.
Recommended Action: We advise using Banking Circle, our backup EUR vendor, for all transactions during this period.
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