Outage in Crypto.com
Issue with Card Payment Services for US users
Resolved MinorIncident Report
Summary AI Generated
Crypto.com experienced a ~1.6-hour disruption with their US payment provider, causing intermittent delays and errors for US users attempting to top up cards, view deposit methods, set up bank accounts, or transfer funds. Funds and transactions remained secure throughout the incident. The issue was resolved without further escalation.
We are currently experiencing an issue with our US payment provider. As a result, US users may experience intermittent delays or errors when topping up cards, viewing deposit methods, setting up bank accounts, or transferring funds.
Please be assured that your funds and transactions are completely safe. We are actively investigating the issue and will provide updates as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 07/31/2026 07:03AM
This incident has been resolved.
INVESTIGATING
1 day ago - at 07/31/2026 05:45AM
We are continuing to investigate this issue.
INVESTIGATING
1 day ago - at 07/31/2026 05:32AM
We are currently experiencing an issue with our US payment provider. As a result, US users may experience intermittent delays or errors when topping up cards, viewing deposit methods, setting up bank accounts, or transferring funds.
Please be assured that your funds and transactions are completely safe. We are actively investigating the issue and will provide updates as soon as we have more information.
Latest Crypto.com outages
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Crypto.com Pay-on-ramp service maintenance - about 2 months ago
SUI network deposits/withdrawals temporarily disabled - 2 months ago
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