Outage in Cumulocity

UI Web SDK issue with address search boxes

Resolved Major

November 29, 2022 - Started about 2 years ago - Lasted 3 months
Official incident page

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Outage Details

Please be informed that we are experiencing an issue with UI Web SDK address search boxes. As of a change in the Mapquest API (an API used by Cumulocity UIs to resolve geo locations for addresses), all address search boxes are currently not working. Custom applications built with the Web SDK that use the address search need to follow the guide: https://cumulocity.com/guides/web/upgrade/#update-to-an-newer-version Also, the Content Security Policy (CSP) needs to be aligned for fix updates. The fix will be delivered soon. We are sorry for the inconvenience caused

Components affected

Cumulocity cumulocity.com API Services Cumulocity emea.cumulocity.com REST API Cumulocity eu-latest.cumulocity.com API Services Cumulocity us.cumulocity.com API Services Cumulocity apj.cumulocity.com API Services

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 02/16/2023 03:16PM

This issue is resolved as of release 10.15.0.218

IDENTIFIED about 2 years ago - at 11/29/2022 03:21PM

Please be informed that we are experiencing an issue with UI Web SDK address search boxes.

As of a change in the Mapquest API (an API used by Cumulocity UIs to resolve geo locations for addresses), all address search boxes are currently not working.

Custom applications built with the Web SDK that use the address search need to follow the guide: https://cumulocity.com/guides/web/upgrade/#update-to-an-newer-version

Also, the Content Security Policy (CSP) needs to be aligned for fix updates.

The fix will be delivered soon.

We are sorry for the inconvenience caused

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