Outage in Cumulocity

Core Issue | cumulocity.com

Minor
November 11, 2025 - Started 5 days ago
Official incident page

Incident Report

We have observed an issue within the core module of the Cumulocity platform on cumulocity.com. The platform is still fully functional but we see some unexpected restarts that could trigger some connection resets. We are investigating the root cause and will inform you as soon as we have further information. We apologize for the inconvenience caused.
Components affected
Cumulocity cumulocity.com MQTT Services Cumulocity cumulocity.com API Services

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Latest Updates ( sorted recent to last )
MONITORING 2 days ago - at 11/14/2025 07:56AM

We have applied a fix for the issue within the Cumulocity platform on cumulocity.com
We are monitoring the system to make sure that the symptoms fully disappear.

We will inform you once we have further information.

IDENTIFIED 3 days ago - at 11/13/2025 09:16AM

The root cause of the issue within the core module of the Cumulocity platform on cumulocity.com has been identified. We are working on implementing a fix and will inform you as soon as we have further information.

INVESTIGATING 5 days ago - at 11/11/2025 03:11PM

We have observed an issue within the core module of the Cumulocity platform on cumulocity.com.

The platform is still fully functional but we see some unexpected restarts that could trigger some connection resets.

We are investigating the root cause and will inform you as soon as we have further information.

We apologize for the inconvenience caused.

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