Outage in Cumulocity

Performance Issue | Cumulocity.com

Resolved Major
November 21, 2025 - Started 9 days ago - Lasted 3 days
Official incident page

Incident Report

We have observed a performance issue within the Cumulocity platform on Cumulocity.com We are investigating the root cause and will inform you as soon as we have further information. We apologize for the inconvenience caused.
Components affected
Cumulocity cumulocity.com API Services Cumulocity cumulocity.com MQTT Services

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 11/24/2025 02:46AM

This incident has been resolved.

MONITORING 8 days ago - at 11/21/2025 11:19PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 days ago - at 11/21/2025 04:22AM

We have observed a performance issue within the Cumulocity platform on Cumulocity.com

We are investigating the root cause and will inform you as soon as we have further information.

We apologize for the inconvenience caused.

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