Outage in Currencycloud

Clydesdale Bank/Virgin Money Unplanned Incident Confirmation of Payee (CoP)

Resolved Minor
February 25, 2025 - Started about 1 month ago - Lasted 28 minutes
Official incident page

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Outage Details

As a Confirmation of Payee (CoP) Participant Clydesdale Bank/Virgin Money have been experiencing issues with their inbound CoP services since 21:00 GMT 24th February Approximately 50% of requests are receiving errors. Clydesdale Bank/Virgin Money have confirmed this is being investigated as a priority, further update to follow.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/25/2025 12:11PM

Clydesdale Bank/Virgin Money Unplanned Incident Confirmation of Payee (CoP)

As a Confirmation of Payee (CoP) Participant Clydesdale Bank/Virgin Money have confirmed the issue has been resolved and full CoP serviced resumed

MONITORING about 1 month ago - at 02/25/2025 11:44AM

As a Confirmation of Payee (CoP) Participant Clydesdale Bank/Virgin Money have been experiencing issues with their inbound CoP services since 21:00 GMT 24th February

Approximately 50% of requests are receiving errors.

Clydesdale Bank/Virgin Money have confirmed this is being investigated as a priority, further update to follow.

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