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Outage in Curve

Issues Processing Transactions

Resolved Minor
April 30, 2025 - Started 12 months ago - Lasted about 1 hour
Official incident page

Incident Report

We’re aware of some issues affecting the payment processing at the moment. One of our partners is having an issue. We’re already looking into this to mitigate the problem. We are sorry to say, some of your purchases may get declined in the meantime. We apologise for any inconvenience this will cause you.
Components affected
Curve Transactions processing
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 04/30/2025 12:49PM

This incident has been resolved.

MONITORING 12 months ago - at 04/30/2025 11:54AM

We have moved payment traffic over to another acquirer to process payments. This should mitigate any issues, while our other acquirer gets things up and running. We apologise for any inconvenience caused.

INVESTIGATING 12 months ago - at 04/30/2025 11:52AM

We’re aware of some issues affecting the payment processing at the moment. One of our partners is having an issue.
We’re already looking into this to mitigate the problem. We are sorry to say, some of your purchases may get declined in the meantime. We apologise for any inconvenience this will cause you.

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