Outage in Curve

3DS challenges approval rate degraded

Resolved Minor
December 22, 2025 - Started 21 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently experiencing reduced approval rates for transactions requiring 3D Secure (3DS) challenges due to an issue with a third-party provider. This may result in more transactions than usual being declined during the authentication process. Our team is actively monitoring the situation together with the provider and will provide updates as soon as more information becomes available.
Components affected
Curve Transactions processing
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 12/22/2025 11:10AM

The third-party provider has confirmed that the issue impacting 3D Secure (3DS) transactions has been resolved, and processing is now operating normally. We apologize for any inconvenience this may have caused and will continue to monitor the situation.

INVESTIGATING 21 days ago - at 12/22/2025 06:41AM

We are currently experiencing reduced approval rates for transactions requiring 3D Secure (3DS) challenges due to an issue with a third-party provider. This may result in more transactions than usual being declined during the authentication process.

Our team is actively monitoring the situation together with the provider and will provide updates as soon as more information becomes available.

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