3DS challenges approval rate degraded

This incident is now resolved and all services are operating normally. Thank you for your patience, and we're sorry for the disruption.

Mastercard has implemented a fix, and we're seeing service begin to return to normal. We'll continue monitoring closely and confirm once fully resolved.

We're still monitoring this issue closely. No new updates to share yet, but we'll post here as soon as there's progress.

The payment issues are traced to Mastercard's servers and their team is working on a fix, not yet resolved. We'll update as soon as it's restored.

We are currently experiencing a significant disruption affecting transactions that require 3D Secure (3DS) challenges due to an issue with a third-party provider. As a result, a high number of these transactions may be declined during the authentication process.

Our team is working closely with the provider to restore normal approval rates and is actively monitoring the situation. We will provide further updates as more information becomes available.