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Outage in Curve

Issues processing transactions

Resolved Minor
May 04, 2026 - Started 5 days ago - Lasted about 2 hours
Official incident page

Incident Report

We’re aware of some issues affecting payment processing at the moment. We’re already looking into it but, we’re sorry to say, some of your purchases may get declined in the meantime.
Components affected
Curve Transactions processing
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 05/04/2026 02:57PM

The issue has been resolved, and we apologize for any inconvenience this may have caused.

MONITORING 5 days ago - at 05/04/2026 02:07PM

We are seeing improvements in both transaction declines and latency. We continue to monitor the situation closely.

IDENTIFIED 5 days ago - at 05/04/2026 01:50PM

We have identified that the service degradation is caused by elevated latency from Mastercard, which is leading to intermittent transaction declines.
We’ll provide updates as soon as more information becomes available.

INVESTIGATING 5 days ago - at 05/04/2026 01:29PM

We’re aware of some issues affecting payment processing at the moment. We’re already looking into it but, we’re sorry to say, some of your purchases may get declined in the meantime.

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