Outage in Cuseum
Issue Identified with multiple third-party integrations
Resolved MajorIncident Report
We have identified that multiple integrations are impacted by the global IT outage affecting third-party services (CrowdStrike / Windows). We will continue to provide updates on the progress. If you require further information, please do not hesitate to contact our support team.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/22/2024 06:31PM
We are pleased to report that the issue with third-party integrations using CrowdStrike has been resolved. We have confirmed that all systems are operating as expected. We are still monitoring for any residual impact. If you have any further questions or concerns, please don't hesitate to contact our support team.
MONITORING
over 1 year ago - at 07/21/2024 07:34AM
Blackbaud Altru® and Blackbaud Raiser's Edge NXT® operational again. We are still monitoring Raiser's Edge® and Tessitura outage.
IDENTIFIED
over 1 year ago - at 07/20/2024 05:51AM
We are still monitoring the status of the outage.
IDENTIFIED
over 1 year ago - at 07/19/2024 01:07PM
We have identified that multiple integrations are impacted by the global IT outage affecting third-party services (CrowdStrike / Windows). We will continue to provide updates on the progress. If you require further information, please do not hesitate to contact our support team.
Latest Cuseum outages
Investigation - Degraded performance - 3 months ago
High volume causing processing delays - 10 months ago
High volume causing processing delays - 11 months ago
Investigation for Issues with Blackbaud Altru integration - about 1 year ago
Active Issue Alert - Degraded CMS performance - about 1 year ago
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