Outage in Custodian Datacentres Service
[CDC-ID: #255595] ME14 - 11kV Supply Faults
Resolved Minor
February 28, 2026 - Started about 2 months ago
- Lasted about 1 hour
Incident Report
ME14 has seen a complete loss of 11kV supplies across all feeds due to two separate off-site high-voltage cable faults in the local area of Maidstone.
CDC's UPS systems carried the load while all on-site generation started; and then transferred on to load as expected without any interruption to critical infrastructure.
There is now an elevated risk level at ME14 while UKPN engineers work to resolve both cable faults and the site remains on local generation.
CDC engineering staff on-site are closely monitoring.
CDC's UPS systems carried the load while all on-site generation started; and then transferred on to load as expected without any interruption to critical infrastructure.
There is now an elevated risk level at ME14 while UKPN engineers work to resolve both cable faults and the site remains on local generation.
CDC engineering staff on-site are closely monitoring.
Components affected
Custodian Datacentres Service Public Cloud Custodian Datacentres Service MPLS/VPLS/L2VPN Custodian Datacentres Service Website / Domain Hosting Custodian Datacentres Service Colocation Custodian Datacentres Service DWDM/Wavelength Custodian Datacentres Service Global IP TransitTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
about 2 months ago - at 02/28/2026 10:12AM
ME14 has seen a complete loss of 11kV supplies across all feeds due to two separate off-site high-voltage cable faults in the local area of Maidstone.
CDC's UPS systems carried the load while all on-site generation started; and then transferred on to load as expected without any interruption to critical infrastructure.
There is now an elevated risk level at ME14 while UKPN engineers work to resolve both cable faults and the site remains on local generation.
CDC engineering staff on-site are closely monitoring.
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
