Outage in Cvent

planner side event imports/uploads failing for file size more than 4 MB

Resolved Minor
September 19, 2025 - Started about 2 months ago - Lasted about 5 hours

Incident Report

We are currently investigating an issue where planner side event imports/uploads that do not use admin library as source are failing when the file size is more than 4mb, while the defined limit is 10 mb. We apologize for any inconvenience this may cause and assure you that our team is actively engaged in resolving the matter. We will provide further updates as soon as possible.

Need to monitor Cvent outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook