Outage in Cvent
Email delivery issues
Resolved Minor
October 06, 2026 - Started about 8 hours ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
A subset of Cvent's email service IPs were blocklisted by a third-party provider, causing email delivery failures for recipients whose email providers subscribed to that blocklist service. The issue affected email functionality within the North America Cvent Platform's Event Marketing & Management component. The incident lasted approximately 3 hours before resolution.
We are currently investigating an incident where a subset of IPs used by our email services have been blocklisted by a third party provider. As a result, emails routed through these IPs may not be received by recipients who use email providers that subscribe to the third party service. We apologize for this inconvenience and are actively working to resolve the issue as quickly as possible.
Components affected
Cvent North America Cvent Event Marketing & Management Cvent Platform Cvent EmailTrusted by 1,000+ teams
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