Outage in Cvent
Issue with Email Delivery After Planner Portal Account Creation
Resolved Minor
October 22, 2026 - Started about 18 hours ago
- Lasted 28 minutes
Incident Report
Summary AI Generated
A minor incident affecting Cvent's email delivery system prevented notification emails from being sent following planner portal account creation. The issue impacted North America users across Suppliers & Venues, Manage, and Cvent Passkey components. The incident lasted approximately 28 minutes before being resolved.
We are currently investigating an issue where emails are not being sent after the creation of planner portal accounts, which may affect your ability to receive important notifications. We apologize for any inconvenience this may cause and appreciate your patience as our team works to resolve the issue. We will provide updates as soon as they are available.
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