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Outage in Cvent

Issue with Publishing HOD Records for Some Customers is Now Resolved

Resolved Minor
November 02, 2026 - Started 4 days ago - Lasted about 12 hours

Incident Report

Summary AI Generated

A minor incident affecting Cvent's Transient Solutions impacted the publishing of HOD (Hotel of the Day) records for some customers, including major hotel groups. The issue affected North America Suppliers & Venues and Cvent Transient components for approximately 12 hours. The incident has since been resolved.

We are currently investigating an issue with HOD publisher records not being published, which is impacting some customers, including Hilton and IHG. We apologize for any inconvenience this may cause and assure you that our team is actively working to resolve the matter. Updates will be provided as soon as more information is available.

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