Cvent Outage History

Cvent experienced an integration issue with MeetingBroker that prevented RFP updates from being processed in either system. The incident affected North America, Suppliers & Venues, Convert, and Hotel Website Solutions components. The issue was resolved after 32.3 hours.

Cvent experienced a major service incident affecting users' ability to access reports in Splash. The issue impacted report functionality for 1.5 hours before being resolved.

Cvent experienced a major incident affecting budget access within the Event and RFP modules for customers in North America. The issue impacted Event Marketing & Management, Spend and Workflow, and Budget Management components, preventing some users from accessing budget functionality. The incident was resolved after 27 minutes of investigation and remediation by Cvent's team.

Cvent experienced a login issue affecting iOS users of the Splash HostApp mobile application. The incident prevented users from accessing the app through the standard login process. The service disruption lasted 32 minutes before being resolved.

Cvent experienced a major service incident that prevented SMS messages from being delivered across their platform. The issue affected multiple components including Event Marketing & Management, Attendee Engagement, Attendee Hub, and OnArrival services in both North America and Europe regions. The incident lasted 16 hours before being resolved.

Cvent experienced a major incident where users were unable to log into the iCapture platform due to login failures. The issue prevented some users from accessing the platform entirely. The incident was resolved after 56 minutes of investigation and remediation efforts.

Cvent experienced a bug in their Property Profile Import process through HOD Publisher, affecting hotel data imports across North America, Suppliers & Venues, Transient Solutions, and Cvent Transient services. The company temporarily paused all hotel imports to minimize impact while their team worked on a fix. The service disruption lasted 23.1 hours before being resolved.