Outage in CyberSmart

Outage Incident - 10/06/2020 - Application (Mobile/ Desktop Agents)

Resolved Minor

June 10, 2020 - Started over 5 years ago - Lasted almost 2 years
Official incident page

Incident Report

The issue causes all Applications to fail to report to our Web Platform. The issue has been identified and a fix is underway. Our Platform admin access is unaffected.

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Latest Updates ( sorted recent to last )

RESOLVED over 5 years ago - at 08/24/2020 10:07AM

This incident has been resolved.

MONITORING over 5 years ago - at 07/02/2020 02:53PM

We are continuing to monitor for any further issues.

MONITORING over 5 years ago - at 06/12/2020 01:54PM

We are continuing to monitor for any further issues.

MONITORING over 5 years ago - at 06/12/2020 08:39AM

We are continuing to monitor for any further issues.

MONITORING over 5 years ago - at 06/11/2020 08:31AM

We are continuing to monitor for any further issues.

MONITORING over 5 years ago - at 06/11/2020 08:31AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 5 years ago - at 06/10/2020 09:45PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 5 years ago - at 06/10/2020 04:26PM

The issue causes all Applications to fail to report to our Web Platform.

The issue has been identified and a fix is underway. Our Platform admin access is unaffected.

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