Outage in Cybersource
Service Disruption
Resolved Minor
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Outage Details
Cybersource was aware of an issue affecting the performance of the Business Center Transaction Search and Case Management functions. The issue has since been mitigated, but users may experience some latency whilst using the services.
Impact: Users may experience some latency whilst using the Business Center Transaction search and Case Management functions.
Reported Start Time: 1 February 2024, 10:25 GMT
Reported End Time: 1 February 2024, 13:10 GMT
Next Update: Within 60 minutes
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: TBC
Components affected
Cybersource Transaction Search - Business Center Cybersource Case Management Search - Business CenterLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 02/01/2024 11:26PM
The issue affecting the Business Center has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences.
Reported Start Time: 1 February 2024, 10:25 GMT
Reported End Time: 1 February 2024, 13:10 GMT
Impact: Users are now able to access the Business Center Transaction search and Case Management functions as normal.
Next Update: No further updates, issue resolved.
Incident #: TBC
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
MONITORING
over 1 year ago - at 02/01/2024 03:20PM
We continue monitoring the performance of the Business Center to ensure the issue is fully resolved, however some users may still experience latency whilst using the services.
Impact: Users may experience some latency whilst using the Business Center Transaction search and Case Management functions.
Reported Start Time: 1 February 2024, 10:25 GMT
Reported End Time: 1 February 2024, 13:10 GMT
Next Update: As status changes
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: TBC
MONITORING
over 1 year ago - at 02/01/2024 02:21PM
Cybersource was aware of an issue affecting the performance of the Business Center Transaction Search and Case Management functions. The issue has since been mitigated, but users may experience some latency whilst using the services.
Impact: Users may experience some latency whilst using the Business Center Transaction search and Case Management functions.
Reported Start Time: 1 February 2024, 10:25 GMT
Reported End Time: 1 February 2024, 13:10 GMT
Next Update: Within 60 minutes
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: TBC
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