Transaction Processing Disruption For CONCARDIS_PAYWORKS

The issue affecting Concardis transaction processing has been resolved.

Impact: The issue has been resolved and customers are now able to use the Concardis transaction processing as normal.

Incident #: Reported Start Time: 18:18 GMT on 3 July 2024
Incident #: Reported End Time: 18:49 GMT on 3 July 2024

Incident #: No further updates.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.

Cybersoure Card Present (Payworks) Support Center

The issue affecting Concardis transaction processing is mitigated. We are monitoring closely to ensure the issue is resolved.

Impact: The issue has been mitigated and customers are now able to use the Concardis transaction processing as normal.

Incident #: Reported Start Time: 18:18 GMT on 3 July 2024

Incident #: Next Update: As current status changes.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.

Cybersoure Card Present (Payworks) Support Center

Incident #: TBD

Cybersoure Card Present (Payworks) is aware of an outage that is currently affecting transaction processing for Concardis_Payworks.

We thank you for your patience as we work urgently to resolve the issue.

Impact: Users may experience processing payments.

Reported Start Time: 18:18 GMT on 3 July 2024

Next Update: As current status changes.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.

Cybersoure Card Present (Payworks) Support Center

Incident #: TBD