Outage in Cycode

Increased 503/504 Errors on Violations Page

Resolved Minor
April 02, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing increased 503/504 errors on the Violations page, affecting both the API and UI. The issue has been identified as high database load caused by a recent migration. Our team is actively working on resolving this.

We will provide updates as we make progress and share a full RCA at the end of the incident.

Thank you for your patience.
Latest Updates ( sorted recent to last )
about 1 month ago - at 04/02/2025 02:59PM

We have identified the root cause of the increased 503/504 errors on the Violations page. The issue stems from a high load on our database due to a large volume of CLI scans from a specific customer.

To mitigate the immediate impact, we are working on blocking the source IP. Additionally, we are implementing rate limiting and other safeguards to prevent similar issues in the future.

We will continue monitoring the situation and provide further updates. A full RCA will be shared once the incident is fully resolved.

Thank you for your patience.

about 1 month ago - at 04/02/2025 01:52PM

We are currently experiencing increased 503/504 errors on the Violations page, affecting both the API and UI. The issue has been identified as high database load caused by a recent migration. Our team is actively working on resolving this.

We will provide updates as we make progress and share a full RCA at the end of the incident.

Thank you for your patience.

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