Outage in Cycode
UI Service Interruption
Resolved MinorIncident Report
**Summary**
We experienced a brief interruption to the Cycode UI service, lasting approximately one minute. During this time, the Web UI was unavailable or partially unavailable. API services scans continued to function normally throughout the event.
**Customer Impact**
Customers may have seen a short UI outage or an inability to load the dashboard.
No impact to API usage, scanning, or backend processing was observed.
**Preliminary Findings**
Our initial investigation indicates that the UI readiness probe began returning “not ready”, which caused the UI service to be temporarily marked unhealthy and restarted/removed from rotation. We are still investigating why the readiness probe failed.
**Current Actions**
The UI service has recovered and is stable.
We are actively monitoring readiness/health signals and service behavior.
We will provide further updates and a full RCA once analysis is complete.
**Next Update**
We’ll share an update as soon as we have additional findings, followed by an RCA.
We experienced a brief interruption to the Cycode UI service, lasting approximately one minute. During this time, the Web UI was unavailable or partially unavailable. API services scans continued to function normally throughout the event.
**Customer Impact**
Customers may have seen a short UI outage or an inability to load the dashboard.
No impact to API usage, scanning, or backend processing was observed.
**Preliminary Findings**
Our initial investigation indicates that the UI readiness probe began returning “not ready”, which caused the UI service to be temporarily marked unhealthy and restarted/removed from rotation. We are still investigating why the readiness probe failed.
**Current Actions**
The UI service has recovered and is stable.
We are actively monitoring readiness/health signals and service behavior.
We will provide further updates and a full RCA once analysis is complete.
**Next Update**
We’ll share an update as soon as we have additional findings, followed by an RCA.
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Latest Updates ( sorted recent to last )
about 2 months ago - at 12/10/2025 05:40PM
**Summary**
We experienced a brief interruption to the Cycode UI service, lasting approximately one minute. During this time, the Web UI was unavailable or partially unavailable. API services scans continued to function normally throughout the event.
**Customer Impact**
Customers may have seen a short UI outage or an inability to load the dashboard.
No impact to API usage, scanning, or backend processing was observed.
**Preliminary Findings**
Our initial investigation indicates that the UI readiness probe began returning “not ready”, which caused the UI service to be temporarily marked unhealthy and restarted/removed from rotation. We are still investigating why the readiness probe failed.
**Current Actions**
The UI service has recovered and is stable.
We are actively monitoring readiness/health signals and service behavior.
We will provide further updates and a full RCA once analysis is complete.
**Next Update**
We’ll share an update as soon as we have additional findings, followed by an RCA.
Latest Cycode outages
Degraded Performance in SCA Scans - 10 days ago
UI Slowness - about 2 months ago
SCA Auto-Resolve Latency & SCA Scan Processing Delays - about 2 months ago
Stuck SAST Scans - about 2 months ago
Service Availability Issue - 3 months ago
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