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Outage in Cyderes

Email and Auto-calling Outage

Resolved Major
October 04, 2025 - Started 6 months ago - Lasted about 7 hours
Official incident page

Incident Report

Cyderes' Email and Auto-Calling services are experiencing an outage and we are investigating. Cyderes TSI is not impacted by this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/04/2025 02:44PM

This issue has now been resolved.

MONITORING 6 months ago - at 10/04/2025 10:38AM

All notification services are now operational. We are continuing to monitor and appreciate your patience.

IDENTIFIED 6 months ago - at 10/04/2025 09:06AM

Cyderes' has identified the issue. Remediation investigation is in progress. Please monitor the Cyderes Portal for case updates.

INVESTIGATING 6 months ago - at 10/04/2025 07:58AM

Cyderes' Email and Auto-Calling services are experiencing an outage and we are investigating. Cyderes TSI is not impacted by this issue.

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