[Degraded Performance] Cyderes is monitoring a Microsoft degradation potentially impacting cases

System and vendor performance is back to normal operations and Microsoft has confirmed resolution of the issue.

Cyderes will continue to monitor the situation closely and where appropriate will continue any necessary mitigation workflows to ensure pace in investigation and response for previously impacted cases.

Update: Cyderes continues to monitor a Microsoft degradation impacting case creation and escalation times. The Cyderes SOC has implemented procedures for manual case handling and escalation workflows to mitigate impact of delayed investigations and response actions.

Microsoft is engaged with Cyderes, has deployed a hotfix, with another hotfix pending. As always, for any cases in question that you would like immediate assistance or an update on, please do not hesitate to contact our SOC directly via our number listed in the MyCyderes portal.

Cyderes will continue to monitor and post a final update when performance is back to normal.

Cyderes is actively monitoring a Microsoft degradation which may impact case creation or escalation at times. Microsoft performance has improved throughout the day and Cyderes has a case open with Microsoft. Cyderes will continue to monitor and post a final update when performance is back to normal.