Outage in Cypress

Increased errors in cloud analytics views

Resolved Minor

December 05, 2022 - Started about 3 years ago - Lasted 1 day
Official incident page

Incident Report

We're seeing increased errors in cloud analytics views; these can result in empty result sets on those pages.

Components affected

Cypress Dashboard Cypress Analytics

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 12/06/2022 11:40PM

This incident has been resolved.

MONITORING about 3 years ago - at 12/06/2022 11:30PM

We have restored normal service and will continue to monitor application performance.

MONITORING about 3 years ago - at 12/06/2022 05:04PM

Marking analytics as 'partial outage' due to the subset of incomplete views. The team is continuing to work on resolution.

MONITORING about 3 years ago - at 12/06/2022 01:35PM

We are continuing to saturate the data; some views will have incomplete analytics until this process completes.

MONITORING about 3 years ago - at 12/05/2022 06:20PM

A fix has been implemented and data updates are running. This should take multiple hours to completely saturate the data set.

INVESTIGATING about 3 years ago - at 12/05/2022 02:24PM

We're seeing increased errors in cloud analytics views; these can result in empty result sets on those pages.

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