Outage in Cytracom

ControlOne Management Portal - Config Jobs Slow to Apply

Resolved Minor
May 07, 2025 - Started 4 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating an issue with the ControlOne introducing delays in applying configurations
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 05/07/2025 11:00PM

This incident has been resolved.

IDENTIFIED 4 days ago - at 05/07/2025 08:40PM

Customers should expect to continue to see delays in configuration submissions. Engineers have identified the cause and are implementing a fix.

MONITORING 4 days ago - at 05/07/2025 06:11PM

All fixes have been implemented and config jobs have returned to processing normally. We will continue to monitor the results.

IDENTIFIED 4 days ago - at 05/07/2025 05:23PM

The root cause has been identified and a fix has been applied.

INVESTIGATING 4 days ago - at 05/07/2025 05:15PM

We are currently investigating an issue with the ControlOne introducing delays in applying configurations

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