Check if Cytracom is down, official outages, user-reported issues, and outages map.
Cytracom is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 146 incidents since started monitoring Cytracom status in December 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Cytracom outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Nov 06, 2025
05:45 PM EST
|
Major
Some users informed that missing audio on inbound calls and the engineering team is investigating...
|
36 minutes |
|
Nov 02, 2025
11:42 AM EST
|
Minor
We are investigating possible connection issues with the Partner Portal.
|
36 minutes |
|
Oct 22, 2025
11:12 AM EDT
|
Major
We have identified an issue that prevents some users from authenticating into Cytracom Desktop Ap...
|
about 1 hour |
|
Oct 20, 2025
01:30 PM EDT
|
Minor
We have identified an issue with call data processing affecting Call History, Call Insights and C...
|
2 days |
|
Oct 17, 2025
03:23 AM EDT
|
Minor
We are investigating internal alerts of some ControlOne Agents being unable to initiate a connection
|
about 1 hour |
|
Oct 02, 2025
08:48 AM EDT
|
Major
We have identified an issue causing a partial service degradation for a subset of customers in th...
|
about 1 hour |
|
Sep 26, 2025
08:04 AM EDT
|
Minor
We've identified an issue causing a partial service degradation for a subset of customers in the ...
|
about 8 hours |
|
Sep 16, 2025
03:18 PM EDT
|
Major
We have identified an issue impacting a subset of ControlOne customers utilizing the ControlOne A...
|
about 4 hours |
|
Aug 22, 2025
02:41 PM EDT
|
Major
We have identified an issue impacting ControlOne customers using the ControlOne Agent within our ...
|
about 2 hours |
|
Aug 19, 2025
09:32 AM EDT
|
Major
We have identified an issue impacting a subset of ControlOne customers utilizing the ControlOne A...
|
about 3 hours |
See what users are saying about Cytracom issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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| Component | Status | Details |
|---|---|---|
| Business Messaging status | OK | View details |
| Client Applications status | OK | View details |
| Fax Services status | OK | View details |
| Integrations status | OK | View details |
| Management status | OK | View details |
| Voice Services status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Cytracom. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Unified communications platform offering call center functionality, voicemail, desktop fax, billing services, and management tools for efficient business communication.
Monitoring Cytracom since December 2021
Tracking 18 Cytracom services and regions
47 incidents in 2025
IsDown is a status page aggregator that monitors if Cytracom and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Cytracom, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Cytracom (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Cytracom's 18 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Cytracom and other services.
IsDown checks Cytracom official status page for major/minor outages or downtimes. A major outage is when Cytracom experiences a critical issue that severely affects one or more services/regions. A minor incident is when Cytracom experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Cytracom outage, we send you an alert and update your dashboard and status page.
Cytracom and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Cytracom status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Cytracom publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Cytracom and all their 18 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Cytracom but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Cytracom and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Cytracom and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Cytracom down?'
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While Downdetector relies on user-submitted reports to detect Cytracom outages, IsDown monitors Cytracom's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Cytracom status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Cytracom in a single dashboard. | ||
| Instant Cytracom outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Cytracom official status and user-reported issues. | ||
| Maintenance feed for Cytracom | ||
| Granular alerts filtering by Cytracom components and regions. |
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Cytracom isn't down. You can check Cytracom status and incident details on the top of the page. IsDown continuously monitors Cytracom official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Cytracom is currently operational. You can check Cytracom status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Cytracom being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Cytracom official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Cytracom last outage was on November 06, 2025 with the title "UCaaS: Inbound calls failing for subset of customers"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Cytracom and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Cytracom is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Cytracom's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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