FIRST LINE status updated a few minutes ago
FIRST LINE is working normally
This chart shows the number of user-reported issues for FIRST LINE service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report FIRST LINE is down. The map shows recent FIRST LINE outages from around the world.
FIRST LINE Outage MapIn the last 90 days, FIRST LINE had 1 incident with a median duration of 25 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check FIRST LINE status history below. IsDown detects when FIRST LINE is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
已偵測到其中一台伺服器在 22:16-22:25 期間發生短暫異常,並已自動切換至備援節點。
在此切換時段內,部分使用該節點的用戶可能會遇到訊息無法接收或無法顯示的情況。
技術團隊已在第一時間展...
|
Nov 17, 2025 at 02:16 PM UTC
|
25 minutes |
|
稍早因其中一台檔案資源服務發生中斷,造成以下影響:
1. 部分檔案讀取操作 可能出現異常或中斷情形。
2. 寄出的信件 暫時顯示為 FIRST LINE 的服務信箱地址,而非原設定的寄件人。
...
|
Jul 10, 2025 at 01:00 AM UTC
|
about 5 hours |
|
我們稍早偵測到某台伺服器出現短暫異常,可能導致部分用戶在登入或連線時出現延遲或操作反應變慢的情況。
目前技術團隊已在第一時間展開確認與處理,後續將持續更新進度。如有造成您的不便,敬請見諒,感謝...
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Jun 24, 2025 at 09:15 AM UTC
|
about 1 hour |
|
因單一伺服器出現異常,部分用戶的單一排程功能(如聊天機器人的「等待」流程)可能暫時受到影響,導致回應延遲或行為異常。已於稍早修復完成。
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Jun 16, 2025 at 11:00 PM UTC
|
about 4 hours |
|
我們於今日 22:58 偵測到系統服務短暫異常,可能影響部分用戶的登入與連線體驗。目前問題已於 23:22 完成修復,服務已全面恢復正常運作。
我們已進一步優化監控與防範機制,以避免類似情況再...
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May 13, 2025 at 03:00 PM UTC
|
about 11 hours |
|
您好,
我們正在進行 AI 服務伺服器的緊急維護,期間 AI 自動知識庫回覆等相關功能將暫時無法使用。
團隊正積極處理中,造成不便敬請見諒,感謝您的理解與耐心等待。
|
Apr 10, 2025 at 04:30 PM UTC
|
3 days |
|
⚙️【維護期間 API 可能出現 #429 】
例行性維護期間,由於 API 架構更新,呼叫可能出現 #429 拒絕請求代碼,導致部分請求無法順利處理。
|
Mar 21, 2025 at 02:00 PM UTC
|
about 2 hours |
|
由於中華電信線路故障,部分用戶將無法進行電話線路的外撥操作。我們已經向電信服務商報修,電信服務商技術人員將盡快協助恢復線路運作。
|
Mar 07, 2025 at 08:50 AM UTC
|
about 1 hour |
|
由於 AWS 資源異常,部分用戶可能通過 .01.firstline 網址連線至系統介面,影響範圍可能包括自動回覆功能及機器人腳本的等待節點等。目前技術團隊正在積極修復中,對此造成的不便,我們深...
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Jan 22, 2025 at 08:30 PM UTC
|
about 4 hours |
|
目前錄音功能無法正常播放,我們的相關技術人員正在積極調查並確認問題的觸發原因,力求盡快恢復功能。
|
Jan 17, 2025 at 03:30 AM UTC
|
about 3 hours |
Check if any FIRST LINE component is down. View the current status of 4 services and regions.
| Component | Status | Details |
|---|---|---|
| API 服務 status | OK | View details |
| FIRST LINE AI status | OK | View details |
| FIRST LINE 系統 status | OK | View details |
| 電話服務 status | OK | View details |
IsDown has monitored FIRST LINE continuously since December 2025.
We monitor FIRST LINE's official status page across 17 components organized into 4 groups. IsDown interprets FIRST LINE statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if FIRST LINE is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track FIRST LINE status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks FIRST LINE's status page every few minutes, across all 17 components. We combine official status data with user reports to detect when FIRST LINE is down, often before the vendor announces it.
When FIRST LINE status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks FIRST LINE official status page for major/minor outages or downtimes. A major outage is when FIRST LINE experiences a critical issue that severely affects one or more services/regions. A minor incident is when FIRST LINE experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a FIRST LINE outage, we send you an alert and update your dashboard and status page.
FIRST LINE and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in FIRST LINE status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
FIRST LINE publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors FIRST LINE and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for FIRST LINE outage alerts like Downdetector? IsDown monitors FIRST LINE's official status page for verified incident data, not just user reports. Know exactly when FIRST LINE is down, which components are affected, and when service health is restored. Here's why official FIRST LINE status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official FIRST LINE status page monitoring. Know when FIRST LINE is down with real time incident details. | ||
| Monitor 5,850+ services including FIRST LINE in a single dashboard. | ||
| Instant FIRST LINE outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: FIRST LINE official status plus user reports for early outage detection. | ||
| Maintenance feed for FIRST LINE | ||
| Granular alerts filtering by FIRST LINE components and regions. |
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FIRST LINE isn't down. You can check FIRST LINE status and incident details on the top of the page. IsDown continuously monitors FIRST LINE official status page every few minutes. In the last 24 hours, there were 0 outages reported.
FIRST LINE is currently operational. You can check FIRST LINE status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of FIRST LINE being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the FIRST LINE official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
FIRST LINE last outage was on May 03, 2023 with the title "電信線路異常"
IsDown has tracked 22 FIRST LINE incidents since December 2025. When FIRST LINE goes down, incidents typically resolve within 25 minutes.
Check the FIRST LINE status at the top of this page. IsDown combines official status page data with user reports to show whether FIRST LINE is down for everyone or if the issue is on your end.
IsDown monitors 17 FIRST LINE components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor FIRST LINE and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if FIRST LINE is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about FIRST LINE's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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