Outage in Cytracom
Cytracom Desktop Degraded Performance
Resolved Minor
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Outage Details
Engineers are investigating reports of call failures and application crashes when using the Cytracom Desktop application to place and receive calls.
Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 05/14/2025 01:24AM
This incident has been resolved.
MONITORING
about 15 hours ago - at 05/13/2025 05:42PM
A fix has been deployed for Cytracom Desktop users, and engineers are actively monitoring application performance. Users should refresh their session to ensure the latest version of Cytracom Desktop is installed.
If you have any questions or need assistance, our team is available at support@cytracom.com or 877-411-2987.
IDENTIFIED
about 18 hours ago - at 05/13/2025 03:14PM
The source of crashes associated with Cytracom Desktop has been identified and engineers are working on a fix. The user experience at this time has returned to normal, however, once the fix is implemented the status will be updated.
INVESTIGATING
about 19 hours ago - at 05/13/2025 01:33PM
Engineers are investigating reports of call failures and application crashes when using the Cytracom Desktop application to place and receive calls.
Latest Cytracom outages
Cytracom Desktop Degraded Performance - 4 days ago
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