Outage in Cytracom

ControlOne: US-NorthEast (EWR) Partial Outage

Resolved Major
May 16, 2025 - Started 2 days ago - Lasted about 11 hours
Official incident page

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Outage Details

We have identified an issue impacting ControlOne customers utilizing the ControlOne Agent within US-NorthEast (EWR) tegion. Our engineers are actively working on a fix.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/17/2025 05:05AM

This incident has been resolved.

MONITORING 2 days ago - at 05/16/2025 11:52PM

We are continuing to monitor for any further issues.

MONITORING 2 days ago - at 05/16/2025 09:30PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 05/16/2025 08:54PM

A fix for this issue is beginning to roll out to impacted customers.

IDENTIFIED 2 days ago - at 05/16/2025 08:11PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 05/16/2025 06:48PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 05/16/2025 05:50PM

We have identified an issue impacting ControlOne customers utilizing the ControlOne Agent within US-NorthEast (EWR) tegion. Our engineers are actively working on a fix.

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