Outage in Cytracom

UCaaS Fax Completion Outage

Resolved Minor
June 12, 2025 - Started 1 day ago - Lasted about 3 hours
Official incident page

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Outage Details

We have identified an issue impacting Cytracom UCaaS customers utilizing fax completion. This is a failure within a third-party component powered by GCP, which is experiencing a widespread outage. We will provide updates as they become available.
Components affected
Cytracom Fax Completion
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/12/2025 10:15PM

This incident has been resolved.

MONITORING 1 day ago - at 06/12/2025 09:43PM

We have been informed by our third-party provider, powered by GCP, that fax services are beginning to recover. Please note that previously enqueued faxes may still experience some delays in delivery.

Our team will continue to closely monitor the situation and will issue an all-clear notification once full service has been confirmed.

IDENTIFIED 1 day ago - at 06/12/2025 07:49PM

We have identified an issue impacting Cytracom UCaaS customers utilizing fax completion. This is a failure within a third-party component powered by GCP, which is experiencing a widespread outage. We will provide updates as they become available.

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