Outage in Cytracom
UCaaS Fax Completion Outage
Resolved MinorIncident Report
We have identified an issue impacting Cytracom UCaaS customers utilizing fax completion. This is a failure within a third-party component powered by GCP, which is experiencing a widespread outage. We will provide updates as they become available.
Components affected
Cytracom Fax CompletionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/12/2025 10:15PM
This incident has been resolved.
MONITORING
11 months ago - at 06/12/2025 09:43PM
We have been informed by our third-party provider, powered by GCP, that fax services are beginning to recover. Please note that previously enqueued faxes may still experience some delays in delivery.
Our team will continue to closely monitor the situation and will issue an all-clear notification once full service has been confirmed.
IDENTIFIED
11 months ago - at 06/12/2025 07:49PM
We have identified an issue impacting Cytracom UCaaS customers utilizing fax completion. This is a failure within a third-party component powered by GCP, which is experiencing a widespread outage. We will provide updates as they become available.
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