Outage in Cytracom
ControlOne Partial Service Degradation in US-SouthCentral (DFW) Region
Resolved MinorIncident Report
We have identified and are currently monitoring widespread connectivity issues affecting multiple end-user ISPs in the US-SouthCentral (DFW) region. Users may experience intermittent connection problems, packet loss, or increased latency when connecting to ControlOne services.
Our Network Operations Center (NOC) is actively working to mitigate these issues by:
- Implementing dynamic routing adjustments
- Prioritizing critical traffic paths
- Coordinating with affected ISPs to identify resolution timelines
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/30/2025 03:00PM
This incident has been resolved.
MONITORING
10 months ago - at 06/30/2025 01:54PM
Active monitoring systems show ControlOne Agent and Bridge connection rates are stable. We will continue to monitor carrier routing paths and update the status if service quality changes.
IDENTIFIED
10 months ago - at 06/30/2025 01:18PM
We have identified and are currently monitoring widespread connectivity issues affecting multiple end-user ISPs in the US-SouthCentral (DFW) region. Users may experience intermittent connection problems, packet loss, or increased latency when connecting to ControlOne services.
Our Network Operations Center (NOC) is actively working to mitigate these issues by:
- Implementing dynamic routing adjustments
- Prioritizing critical traffic paths
- Coordinating with affected ISPs to identify resolution timelines
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