Outage in Cytracom
ControlOne partial service degradation in US-Midwest (ORD) Region
Resolved MinorIncident Report
We've identified an issue causing a partial service degradation for a subset of customers in the US-Midwest ControlOne region.
Affected customers may have increased latency during this time.
Agents may be unable to remain connected.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 09/26/2025 08:16PM
This incident has been resolved.
MONITORING
6 months ago - at 09/26/2025 01:36PM
Following a change to resolve a service degradation in the region, we are monitoring the results of that change and overall service health.
All customers using the US-Midwest ControlOne region are fully operational.
IDENTIFIED
6 months ago - at 09/26/2025 01:36PM
We've identified an issue causing a partial service degradation for a subset of customers in the US-Midwest ControlOne region.
Affected customers may have increased latency during this time.
Agents may be unable to remain connected.
Latest Cytracom outages
UCaaS: Management Portal Outage - about 15 hours ago
UCaaS: Management Portal Unavailable - about 16 hours ago
UCaaS: Voice Traffic Impacted - 9 days ago
UCaaS: Partial Outbound Call Failures - 14 days ago
UCaaS: Partial Inbound Call Failure - 14 days ago
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