Outage in Cytracom
UCaaS: Inbound calls failing for subset of customers
Resolved MajorIncident Report
Some users informed that missing audio on inbound calls and the engineering team is investigating the root cause.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 11/06/2025 11:17PM
The problem has been resolved. All incoming calls are working as usual.
INVESTIGATING
about 9 hours ago - at 11/06/2025 10:45PM
Some users informed that missing audio on inbound calls and the engineering team is investigating the root cause.
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