Outage in Cytracom
UCaaS: Degraded call quality issue for subset of customers
Resolved MinorIncident Report
Cytracom Engineering has identified an issue impairing voice services for a subset of our customers. We are investigating the root cause and working towards a full resolution. As updates become available, they will be posted here.
Components affected
Cytracom Call CompletionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
5 months ago - at 11/14/2025 06:44PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 months ago - at 11/14/2025 06:44PM
Cytracom Engineering has identified an issue impairing voice services for a subset of our customers. We are investigating the root cause and working towards a full resolution. As updates become available, they will be posted here.
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