Outage in Cytracom

ControlOne partial service degradation in the US-SouthCentral (DFW) Region

Resolved Major

January 16, 2026 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue causing a partial service degradation for a subset of customers in the US-SouthCentral ControlOne region. ControlOne Bridges may experience intermittent connectivity

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/16/2026 04:23PM

This incident has been resolved.

MONITORING 3 months ago - at 01/16/2026 03:35PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 01/16/2026 02:27PM

We have identified an issue causing a partial service degradation for a subset of customers in the US-SouthCentral ControlOne region.

ControlOne Bridges may experience intermittent connectivity

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