Outage in Cytracom
ControlOne Partial Service Degradation Due to Carrier Issue in US-SouthEast (ATL) Region
Resolved MajorIncident Report
We have identified and are currently monitoring widespread connectivity issues affecting multiple end-user ISPs in the US-SouthEast (ATL) region. Users may experience intermittent connection problems, packet loss, or increased latency when connecting to ControlOne services.
Our Network Operations Center (NOC) is actively working to mitigate these issues by:
- Implementing dynamic routing adjustments
- Prioritizing critical traffic paths
- Coordinating with affected ISPs to identify resolution timelines
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/06/2026 02:02AM
This incident has been resolved.
MONITORING
3 months ago - at 02/06/2026 12:45AM
We are continuing to monitor for any further issues.
MONITORING
3 months ago - at 02/06/2026 12:45AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 months ago - at 02/05/2026 11:29PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 months ago - at 02/05/2026 10:52PM
We have identified and are currently monitoring widespread connectivity issues affecting multiple end-user ISPs in the US-SouthEast (ATL) region. Users may experience intermittent connection problems, packet loss, or increased latency when connecting to ControlOne services.
Our Network Operations Center (NOC) is actively working to mitigate these issues by:
- Implementing dynamic routing adjustments
- Prioritizing critical traffic paths
- Coordinating with affected ISPs to identify resolution timelines
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