Outage in Cytracom
UCaaS: Inbound Call Failures Impacting Subset of Customers
Resolved MajorIncident Report
We are currently investigating a higher number of inbound call failures that may impact subset our customers.
Components affected
Cytracom Call CompletionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/03/2026 04:21PM
All inbound calls are working.
MONITORING
about 2 months ago - at 03/03/2026 03:17PM
We are continuing to monitor for any further issues.
MONITORING
about 2 months ago - at 03/03/2026 03:04PM
We identified an issue with our connecting carrier affecting inbound calls. The carrier has deployed a fix, and inbound calls are now functioning normally.
INVESTIGATING
about 2 months ago - at 03/03/2026 02:38PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 03/03/2026 02:37PM
We are currently investigating a higher number of inbound call failures that may impact subset our customers.
Latest Cytracom outages
UCaaS Voice Services Impairment - 10 days ago
UCaaS: Desktop App - 20 days ago
UCaaS: Call Parking Issue for small subset of D2 devices - 21 days ago
UCaaS: Management Portal Outage - 25 days ago
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