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Outage in Cytracom

UCaaS: Inbound Call Failures Impacting Subset of Customers

Resolved Major
March 03, 2026 - Started 6 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating a higher number of inbound call failures that may impact subset our customers.
Components affected
Cytracom Call Completion

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 03/03/2026 04:21PM

All inbound calls are working.

MONITORING 6 days ago - at 03/03/2026 03:17PM

We are continuing to monitor for any further issues.

MONITORING 6 days ago - at 03/03/2026 03:04PM

We identified an issue with our connecting carrier affecting inbound calls. The carrier has deployed a fix, and inbound calls are now functioning normally.

INVESTIGATING 6 days ago - at 03/03/2026 02:38PM

We are continuing to investigate this issue.

INVESTIGATING 6 days ago - at 03/03/2026 02:37PM

We are currently investigating a higher number of inbound call failures that may impact subset our customers.

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