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Outage in Cytracom

UCaaS: Intermittent Inbound / Outbound Call Failures

Resolved Major
March 06, 2026 - Started 3 days ago - Lasted about 2 hours
Official incident page

Incident Report

Some of the inbound / outbound calls from our system experiencing intermittent failures. We are currently trying to identify the root cause.
Components affected
Cytracom Call Completion

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 03/06/2026 10:24PM

This issue has been resolved.

MONITORING 3 days ago - at 03/06/2026 09:54PM

We are continuing to monitor for any further issues.

MONITORING 3 days ago - at 03/06/2026 09:52PM

From our monitoring and telemetry data the issue appears to be resolved and call completion rates are in the normal range.

INVESTIGATING 3 days ago - at 03/06/2026 09:23PM

We are continue to investigate the issue.

INVESTIGATING 3 days ago - at 03/06/2026 08:46PM

Some of the inbound / outbound calls from our system experiencing intermittent failures. We are currently trying to identify the root cause.

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