Outage in Cytracom
UCaaS: Voice Traffic Impacted
Resolved MajorIncident Report
We are experiencing intermittent network disruptions impacting call completion. We are currently investigating the issue.
Components affected
Cytracom Call CompletionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/25/2026 06:35PM
Resolved: The upstream routing issue appears resolved. Call completion is operating within normal thresholds. Root cause is under investigation.
MONITORING
about 1 month ago - at 03/25/2026 06:05PM
The upstream routing issue has been resolved. We are observing normal call completion rates across affected routes.
INVESTIGATING
about 1 month ago - at 03/25/2026 05:59PM
We are experiencing intermittent network disruptions impacting call completion. We are currently investigating the issue.
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