Outage in Dakis

Issue with distributed computing provider / Problème avec un fournisseur de services infonuagiques distribuée

Resolved Minor
October 19, 2024 - Started 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Our distributed computing provider is currently experiencing issues. This is affecting : - Sending out email notifications - Processing CSV files - Sync to point of sale (LSPD, LPCS, Photoware, etc) - Sending orders to Clearsale for validation Notre fournisseur infonuagique distribuée à présentement des problèmes. Ceci affect: - Les notifications courriels - Les fihciers CSV - La syncronisation avec les points de caisse (LSPD, LPCS, Photoware, etc) - L'envoit de commandes à Clearsale
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/19/2024 11:12PM

The cloud provider is back online.

Le fournisseur info nuagique a repris service.

IDENTIFIED 2 months ago - at 10/19/2024 09:27PM

Additionally, kiosk orders on accounts that send order details directly to LSPD aren't reporting properly. Contact support@dakis.com so that we can help you get those orders reported once our provider has resolved their issue.

Les commandes kiosques pour les comptes qui envoient directement les détails de commandes à LSPD ne se rapportent pas comme il le faut. Veuillez contacter support@dakis.com pour que nous puissions vous aider avec vos commandes une fois que notre fournisseur aura réglé leurs problèmes.

IDENTIFIED 2 months ago - at 10/19/2024 07:43PM

Our distributed computing provider is currently experiencing issues. This is affecting :
- Sending out email notifications
- Processing CSV files
- Sync to point of sale (LSPD, LPCS, Photoware, etc)
- Sending orders to Clearsale for validation

Notre fournisseur infonuagique distribuée à présentement des problèmes. Ceci affect:
- Les notifications courriels
- Les fihciers CSV
- La syncronisation avec les points de caisse (LSPD, LPCS, Photoware, etc)
- L'envoit de commandes à Clearsale

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