Outage in Dakis

Intermittent issues with Job Downloader connecting to order server / Problème avec le Job Downloader et la connection aux servers de commandes

Resolved Minor
December 18, 2024 - Started 5 months ago - Lasted about 1 month
Official incident page

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Outage Details

There are issues with the Job Downloader connecting to the Order Manager server. We're currently adding more capacity to deal with the volume of requests. Il y a des problèmes de connections entre le Job Downloader et le serveur de gestion des commandes. Nous ajoutons présentement plus de capacité pour traiter le volume de requêtes.
Components affected
Dakis OPS - Online Printing Dakis OPS - Photo Factory Dakis Kiosk
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/30/2025 10:02PM

This incident has been resolved.

MONITORING 5 months ago - at 12/18/2024 07:28PM

We've added more capacity. If your job downloader is having issues, restart the job downloader, highlight the problem order and select redownload.

Nous avons ajouté plus de capacité. Si votre job downloader a encore des problème, veuillez le redémarrer, sélectionnez les commandes problématiques et cliquer sur 'redownload'.

IDENTIFIED 5 months ago - at 12/18/2024 06:08PM

There are issues with the Job Downloader connecting to the Order Manager server. We're currently adding more capacity to deal with the volume of requests.

Il y a des problèmes de connections entre le Job Downloader et le serveur de gestion des commandes. Nous ajoutons présentement plus de capacité pour traiter le volume de requêtes.

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