Outage in Dakis

CSV File upload intermittently failling - Téléchargement des fichiers CSV ne fonctionnent pas par intermittance

Resolved Minor

March 28, 2025 - Started about 1 year ago - Lasted 19 days
Official incident page

Incident Report

We're having an issue with a third party provider where CSV processing is intermittently failling. We've added retries to ensuire CSV files get treated properly while they investigate. Nous avons un problème avec un fournisseur de party tierce pour le téléchargement des fichiers CSV. Nous avons ajouté des mécanismes pour repartir le processus pendant qu'ils investiguent de leur bord.

Components affected

Dakis My Management Portal

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/16/2025 01:43PM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 03/28/2025 09:10PM

We're having an issue with a third party provider where CSV processing is intermittently failling. We've added retries to ensuire CSV files get treated properly while they investigate.

Nous avons un problème avec un fournisseur de party tierce pour le téléchargement des fichiers CSV. Nous avons ajouté des mécanismes pour repartir le processus pendant qu'ils investiguent de leur bord.

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