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Outage in Dakis

Issues with all asynchronous processes - Email, CSV processing, ClearSale Results, Lightspeed POS Sync

Resolved Minor
November 07, 2025 - Started 5 months ago - Lasted 11 days
Official incident page

Incident Report

A third party partner is having issues and is not executing asynchronous tasks such as: - Sending out email - Performing CSV syncs and other CSV operations - Sending orders to ClearSale - Performing POS synchronizations (Lightspeed, Windward) We are in contact with them and awaiting a resolution on their end. Un partenaire infonuagique a des problèmes présentement et les tâches asynchrones ne s'effectuent pas: - Envois de courriel - Gestion des CSV (Import et export) - Envoyer les commandes à ClearSale - Effectuer les synchronisations avec les points de caisses (Lightspeed, Windward)

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/18/2025 01:31PM

This incident has been resolved.

IDENTIFIED 5 months ago - at 11/07/2025 04:41PM

A third party partner is having issues and is not executing asynchronous tasks such as:
- Sending out email
- Performing CSV syncs and other CSV operations
- Sending orders to ClearSale
- Performing POS synchronizations (Lightspeed, Windward)

We are in contact with them and awaiting a resolution on their end.

Un partenaire infonuagique a des problèmes présentement et les tâches asynchrones ne s'effectuent pas:
- Envois de courriel
- Gestion des CSV (Import et export)
- Envoyer les commandes à ClearSale
- Effectuer les synchronisations avec les points de caisses (Lightspeed, Windward)

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