Outage in DALENYS

INCIDENT PROCESSING P2 | Panne moyen de paiement Oney / Oney payment method outage

Resolved Minor

May 23, 2023 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

SRM-xxxx - Début / Start : 23/05/2023 10h05 CEST - Fin / End : Ongoing - Catégorie / Category : Production / MPA Oney - Responsabilité / Responsibility : External - Priorité / Priority : P2 Le moyen de paiement Oney n'est plus disponible depuis 10h06 L'incident est externe à notre plateforme Nous vous tiendrons informés lorsque le service sera rétabli. ==============ENGLISH VERSION============== Oney payment method has not been available since 10.06am Incident root cause is external We will get back to you once service will be restored.

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 05/23/2023 12:09PM

SRM-4321
- Début / Start : 23/05/2023 10h05 CEST
- Fin / End : 23/05/2023 11h30 CEST
- Catégorie / Category : Production / MPA Oney
- Responsabilité / Responsibility : External
- Priorité / Priority : P2

Notre partenaire nous a confirmé l'incident et le retour à la normale à 11h30.
Le service est restauré

==============ENGLISH VERSION==============

Our partner confirmed the incident and return to nominal state at 11.30am.
Service is restaured

MONITORING almost 3 years ago - at 05/23/2023 09:51AM

Le trafic semble reprendre depuis 11h30.

==============ENGLISH VERSION==============

The traffic seems to resume since 11:30 am.

IDENTIFIED almost 3 years ago - at 05/23/2023 08:43AM

SRM-xxxx
- Début / Start : 23/05/2023 10h05 CEST
- Fin / End : Ongoing
- Catégorie / Category : Production / MPA Oney
- Responsabilité / Responsibility : External
- Priorité / Priority : P2

Le moyen de paiement Oney n'est plus disponible depuis 10h06
L'incident est externe à notre plateforme
Nous vous tiendrons informés lorsque le service sera rétabli.

==============ENGLISH VERSION==============

Oney payment method has not been available since 10.06am
Incident root cause is external
We will get back to you once service will be restored.

Latest DALENYS outages

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions - 20 days ago

[SANDBOX] INCIDENT | Perturbation plateforme de test / Test platform perturbation - 25 days ago

EXTERNAL INCIDENT | Perturbations 3DS / 3D Secure disruption - 30 days ago

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions - about 1 month ago

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions - about 2 months ago

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