Outage in DALENYS

Incident accès Dashboard / Dashboard Unavailable

Resolved Minor

April 22, 2026 - Started 2 days ago - Lasted about 4 hours
Official incident page

Incident Report

FR Nous avons identifié un problème de connexion sur notre Dashboard. Aucun impact transactionnel n'est identifié. L'incident est en cours d'analyse. EN We have identified a connection issue on our Dashboard. No impact on the processing. An investigation is in progress.

Components affected

DALENYS Dashboard

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 04/22/2026 01:31PM

This incident has been resolved.

MONITORING 1 day ago - at 04/22/2026 11:13AM

TSR-3229
- Début / Start : 22/04/2026 10h36 CEST
- Fin / End : 22/04/2026 12h30 CEST
- Catégorie / Category : Production - Dashboard
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P3

FR
L'incident est maintenant résolu et le service est rétabli.
Nous continuons à surveiller la reprise du service.

EN
Incident is now resolved and service restored.
Service recovery is still under monitoring.

INVESTIGATING 2 days ago - at 04/22/2026 10:15AM

FR
Nous avons identifié un problème de connexion sur notre Dashboard.
Aucun impact transactionnel n'est identifié.
L'incident est en cours d'analyse.

EN
We have identified a connection issue on our Dashboard.
No impact on the processing.
An investigation is in progress.

Latest DALENYS outages

Incident processing / Processing incident - 8 days ago

Incident de reversement | Délai reversement 2 avril / April 2nd, settlement delay - 23 days ago

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions - about 2 months ago

[SANDBOX] INCIDENT | Perturbation plateforme de test / Test platform perturbation - about 2 months ago

EXTERNAL INCIDENT | Perturbations 3DS / 3D Secure disruption - 2 months ago

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