Outage in Datadog EU

Elevated Error Rates for Log Queries and Monitors

Resolved Major
October 03, 2023 - Started about 1 year ago - Lasted about 21 hours
Official incident page

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Outage Details

We are actively investigating issues with Log Queries returning unexpected results. As a result of this issue, some users may experience issues querying logs on the web application or API, and with Logs based Monitors.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/04/2023 02:39PM

Fix has been fully rolled out.

MONITORING about 1 year ago - at 10/04/2023 01:54PM

The fix rollout is currently ongoing. Once completed we will confirm resolution.

MONITORING about 1 year ago - at 10/04/2023 01:05PM

We have successfully tested a fix for this issue and are currently deploying it to resolve this incident.

MONITORING about 1 year ago - at 10/04/2023 12:18PM

We're still working on a fix for historical data impacted by this incident.

MONITORING about 1 year ago - at 10/04/2023 11:41AM

We're still working on a fix for historical data impacted by this incident.

MONITORING about 1 year ago - at 10/04/2023 11:06AM

We're still working on a fix for historical data impacted by this incident.

MONITORING about 1 year ago - at 10/04/2023 10:26AM

We're still working on a fix for historical data impacted by this incident.

MONITORING about 1 year ago - at 10/04/2023 09:20AM

We're still working on a fix for historical data impacted by this incident.

MONITORING about 1 year ago - at 10/03/2023 08:48PM

We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved.

At this time, newly ingested data is properly queryable, and monitors targeting Logs sent from 2023-10-03 20:40 UTC onwards are valid.

Queries targeting logs between 2023-10-02 11:40 UTC and 2023-10-03 20:40 UTC may return erroneous data. We are evaluating a fix that will restore query correctness for this time-window.

IDENTIFIED about 1 year ago - at 10/03/2023 07:32PM

We have identified the underlying issue and are working on a fix.

INVESTIGATING about 1 year ago - at 10/03/2023 06:50PM

We are continuing to investigate these issues, and will provide an update as soon as possible.

INVESTIGATING about 1 year ago - at 10/03/2023 05:32PM

We are actively investigating issues with Log Queries returning unexpected results.
As a result of this issue, some users may experience issues querying logs on the web application or API, and with Logs based Monitors.

Latest Datadog EU outages

[SSO] Login Errors - 3 months ago

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