Datadog US1 experienced increased latency in processing RUM (Real User Monitoring) data for 2.7 hours. Users encountered gaps or delays in RUM graphs and empty or partial query results across RUM Sessions, RUM Analytics, RUM Application, and Error Tracking pages. The underlying issue was identified and a fix was deployed, with no data loss reported and backfilling planned once service was fully restored.
We have deployed a fix and we are monitoring the results.
We will provide another update once the issue is fully resolved.
We have identified the underlying issue and are working on a fix.
It is important to note that no data has been lost, and it will be backfilled and available once the service is operational again.
We are investigating increased latency processing RUM data.
As a result of this issue, some users may see gaps or delays in RUM graphs as well as empty or partial query results on RUM Sessions, RUM Analytics, RUM Application, and Error Tracking pages.
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