Outage in DataRobot

Interface is down for all customer.

Resolved Major
July 07, 2025 - Started 4 months ago - Lasted 42 minutes
Official incident page

Incident Report

Starting 11:05 EST today, Interface is down for all customers in the US Prod due to internal error. Engineering has identified the problem and is in the process of applying the fix.
Components affected
DataRobot AI Apps DataRobot AI Catalog and Data Ingest DataRobot Website DataRobot Predictions DataRobot AutoML DataRobot API

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/07/2025 04:20PM

The fix has resolved the interface failure issue. DataRobot App in US Prod is fully functioning as normal.

IDENTIFIED 4 months ago - at 07/07/2025 03:42PM

Starting 11:05 EST today, Interface is down for all customers in the US Prod due to internal error. Engineering has identified the problem and is in the process of applying the fix.

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