DataRobot experienced a 37-minute delay in processing messages on the JP MTS due to an autoscaling malfunction. Engineering resolved the issue by manually scaling up the deployment and applying infrastructure configuration changes. The service returned to normal operation with continued monitoring to ensure cluster stability.
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Start Free TrialEngineering has applied the required infrastructure configuration changes. The service is operating normally and no further user impact is observed. Engineering will continue monitoring cluster health to ensure stability. The incident is now marked as Contained.
Processing actual messages on JP MTS is delayed due to autoscaling malfunction.
Engineering scaled up the deployment to alleviate the issue. Root cause mitigation in progress
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